Fixing Broken Government: Put Humans in Charge

THE ATLANTIC
by Philip K. Howard
September 22, 2014

A decades-long obsession with writing excessively detailed laws had made it impossible for real people to get anything done.

The Veterans Affairs scandal of falsified waiting lists is the latest of a never-ending stream of government ineptitude. Every season brings a new headline of failures: the botched roll-out of Obamacare involved 55 uncoordinated IT vendors; a White House report in February found that barely 3 percent of the $800 billion stimulus plan went to rebuild transportation infrastructure; and a March Washington Post report describes how federal pensions are processed by hand in a deep cave in Pennsylvania.

The reflexive reaction is to demand detailed laws and rules to make sure things don’t go wrong again. But shackling public choices with ironclad rules, ironically, is a main cause of the problems. Dictating correctness in advance supplants the one factor that is indispensable to all successful endeavors—human responsibility. “Nothing that’s good works by itself,” as Thomas Edison put it. “You’ve got to make the damn thing work.”

Responsibility is nowhere in modern government. Who’s responsible for the budget deficits? Nobody: Program budgets are set in legal concrete. Who’s responsible for failing to fix America’s decrepit infrastructure? Nobody. Who’s responsible for not managing civil servants sensibly? You get the idea…..

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